Service

Planning maintenance, cutting downtime.

Service

We keep your operation running smoothly

Service

We keep your operation running smoothly

Thousands of SAHM precision winders are running worldwide in a variety of industries. All designed and built for winding around the clock in consistent high quality. To keep it that way, we support you with a number of valuable services.

Expert assistance

For tricky issues

Expert assistance

For tricky issues

Answers to basic questions related to operation and helpful tips can be found in our well-organized operating manuals, provided with each machine delivery.

Have questions about machine settings, warning messages, or is production interrupted? Call or email our specialists for fast and expert help.

Contacts
Martina Krengel
Service Manager
Michael Steinfeld-Mayer
Service Manager
Norbert Hinderer
Service Inhouse Manager
Johanna Mainka
Service Assistant
On-site service

On the spot, and fast

On-site service

On the spot, and fast

If you require technical support by a SAHM specialist, we can respond on short notice:
Our expert technicians are available worldwide – some already close to you.

Contacts
Martina Krengel
Service Manager
Michael Steinfeld-Mayer
Service Manager
Norbert Hinderer
Service Inhouse Manager
Johanna Mainka
Service Assistant
Maintenance agreements and planning

Planning availability

Maintenance agreements and planning

Planning availability

SAHM Winding Technology stands for high reliability. Like all high performance machinery, our products need the right care in order to maintain their accurate and precise function.

Preventive maintenance can reduce unplanned downtime to a minimum. We perform our maintenance work at the times you choose, so as to avoid interrupting your production.

How you can profit from a SAHM maintenance agreement:

  • Increased and optimized use of machinery over its lifetime
  • Better operational safety
  • Higher machine availability
  • Optimization of operation procedures
  • Reduction of malfunctions
  • Anticipatory cost planning
Contacts
Martina Krengel
Service Manager
Michael Steinfeld-Mayer
Service Manager
Norbert Hinderer
Service Inhouse Manager
Johanna Mainka
Service Assistant
Original spare parts

Copies are risky

Original spare parts

Copies are risky

Only original spares ensure the precise function and longevity of SAHM winders and systems. Untested, uncertified parts from third parties place you at high risk for malfunction or machine breakdown. Better to be safe: We are happy to advise you.

Contacts
Sonja Reich
Head of Spare Parts Department
Sabine Heinz
Spare Parts Department
Barby Hohmann
Spare Parts Department
Jessica Schneider
Spare Parts Department
Meike Lena Voigt
Spare Parts Department
Training

Better at work

Training

Better at work

SAHM precision winders are sophisticated, high-performance machines. To achieve best results they need all-round good conditions, which include machine operation. Setup, running operation and parameter changes belong in the skill-set of a well-trained operator.

Take advantage of our training offers, on your site or in our training center in Eschwege, to provide your staff with the necessary qualifications. Talk to us about your requirements – we will be glad to make you an offer tailored to your needs.

Contacts
Martina Krengel
Service Manager
Michael Steinfeld-Mayer
Service Manager
Norbert Hinderer
Service Inhouse Manager
Johanna Mainka
Service Assistant
Contact

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