SAHM AFTER-SALES & REPAIR

Planning maintenance,
cutting downtime.

SAHM After-Sales & Repair

We keep your operations running smoothly

We are your partner for a smoothly running production. With cost-efficient maintenance and servicing strategies, we ensure the uninterrupted availability of your SAHM precision winding machines. And in case of an emergency, our service technicians are there to provide flexible and convenient support – via hotline, video or on-site.

Expert assistance

For tricky issues

Expert assistance

For tricky issues

Answers to basic questions related to operation and helpful tips can be found in our well-organized operating manuals, provided with each machine delivery.

Have questions about machine settings, warning messages, or is production interrupted? Call or email our specialists for fast and expert help.

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Contacts
Portrait photo of Mr. Michael Steinfeld-Mayer - SAHM Head of Service
Michael Steinfeld-Mayer
Head of Service
Portrait photo of Mr. Tobias Asbrand - SAHM Area Service Manager
Tobias Asbrand
Area Service Manager
Portrait photo of Mr. Jannik Lange - SAHM Area Service Manager
Jannik Lange
Area Service Manager
On-site service

On the spot, and fast

On-site service

On the spot, and fast

If you require technical support by a SAHM specialist, we can respond on short notice:
Our expert technicians are available worldwide – some already close to you.

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Contacts
Portrait photo of Mr. Tobias Asbrand - SAHM Area Service Manager
Tobias Asbrand
Area Service Manager
Portrait photo of Mr. Jannik Lange - SAHM Area Service Manager
Jannik Lange
Area Service Manager
Portrait photo of Mr. Kevin Schiller - SAHM Service Assistant
Kevin Schiller
Service Assistant
Maintenance agreements and planning

Planning availability

Maintenance agreements and planning

Planning availability

SAHM Winding Technology stands for high reliability. Like all high performance machinery, our products need the right care in order to maintain their accurate and precise function.

Preventive maintenance can reduce unplanned downtime to a minimum. We perform our maintenance work at the times you choose, so as to avoid interrupting your production.

How you can profit from a SAHM maintenance agreement:

  • Increased and optimized use of machinery over its lifetime
  • Better operational safety
  • Higher machine availability
  • Optimization of operation procedures
  • Reduction of malfunctions
  • Anticipatory cost planning
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Contacts
Portrait photo of Mrs. Johanna Mainka - SAHM Service Assistant
Johanna Mainka
Service Assistant
Portrait photo of Mr. Kevin Schiller - SAHM Service Assistant
Kevin Schiller
Service Assistant
Original spare parts

Copies are risky

Original spare parts

Copies are risky

Only original spares ensure the precise function and longevity of SAHM winders and systems. Untested, uncertified parts from third parties place you at high risk for malfunction or machine breakdown. Better to be safe: We are happy to advise you.

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Contacts
Portrait photo of Mrs. Sonja Reich - SAHM Head of Spare Parts Department
Sonja Reich
Head of Spare Parts Department
Portrait photo of Mrs. Sabine Heinz - SAHM Spare Parts Department
Sabine Heinz
Spare Parts Department
Portrait photo of Mrs. Barby Hohmann - SAHM Spare Parts Department
Barby Hohmann
Spare Parts Department
Portrait photo of Mrs. Jessica Schneider - SAHM Spare Parts Department
Jessica Schneider
Spare Parts Department
Portrait photo of. Mrs. Meike-Lena Voigt - SAHM Spare Parts Department
Meike Lena Voigt
Spare Parts Department
Portrait photo of Mrs. Samira Künstler - SAHM Spare parts department
Samira Künstler
Spare parts department
75 years innovative winding technology
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